Covid-19

OUR COMMITMENT TO YOU, DEAR GUESTS & FRIENDS
TO NAVIGATE SAFELY THROUGH THE TIME OF COVID-19

Dear Friends, dear Guests,
The wellbeing and safety of our guests as well as of our team are of course our major priority and concern. We will do everything to make your holiday unforgettable and offer you – despite all Covid-19 regulations – maximum flexibility.


The Covid-19 regulations were recently updated and we amended our measures accordingly.

General  

・Do I have to wash/sanitize my hands?

Respiratory viruses like COVID-19 spread when mucus or droplets containing the virus get into your body through your eyes, nose or throat. Most often, this happens through your hands. Hands are also one of the most common ways that the virus spreads from one person to the next. Therefore one of the cheapest, easiest, and most important ways to prevent the spread of a virus is to wash your hands frequently with soap and water.

Of course, you will also find hand-sanitize dispensers in all strategic spots throughout the KiteHouse. Before entering the restaurant, the bar, or before interacting with our staff or other guests, please disinfect your hands.

・As a guest, when do I have to wear the mouth-nose protection mask?

It is not mandatory for guests to wear mouth-nose protection masks. Nevertheless we recommend it in case the minimum distance (1.5 m) can’t be guaranteed.

・Can I purchase a mouth-nose protection at the KiteHouse?

Yes. It can be purchased at cost price at the KiteHouse.

KiteHouse Bus  

・How do I get to the KiteHouse and back to the hotel?

Our free shuttle bus is running several times a day between the hotels and the KiteHouse. The bus is regularly disinfected and we recommend wearing a mask. You will find the valid bus schedule at the reception of your Somabay hotel.

Reception  

・Is online check-in possible at the 7Bft KiteHouse Somabay?

Yes. You can already check-in online before arrival. Just send an email with the subject “online check-in” to 7bft@sombay.com. You can also use the online check-in form on-site with the provided tablets or your smartphone.

・What payment options are available at the KiteHouse?

We recommend paying cashless, i.e. with EC (Maestro) or credit card. Cash payment is also possible.

・Is the shop at the KiteHouse open?

The KiteHouse shop is open. We recommend to keep the minimum distance of 1.5m.

KiteHouse Services

・Are there group courses if I want to learn kiting?

The group courses take place as usual with maximum 4 participants.

・Is the equipment for courses and rental material disinfected?

After usage, the material that you were in direct contact with (such as bars, helmets, neoprene, etc.) must be cleaned by yourself. For this purpose, water barrels with disinfectants are provided.

・Do I get my rental equipment (kiting or SUP) as usual?

This is possible as usual. We recommend keeping the minimum distance of 1.5m.

・Can I kite with my own equipment as usual?

Yes, we recommend keeping the minimum distance of 1.5 m. Your material should also be
cleaned with the provided disinfectants after each use.

・How does the rescue boat service work?

The rescue boat service is offered as usual.

・Are speedboat activities offered?

“No wind – no problem” still applies. Wakeboarding, wakesurfing, and water skiing are offered. We recommend keeping the minimum distance (of 1.5m). The material is disinfected afterward.

・Can I buy photos of myself?

This is possible; We also recommend keeping the minimum distance at the photographer’s counter. The mouse and keyboard
are disinfected after each use of the computer.

HouseKeeping  

・What additional steps are taken by housekeeping in relation to Covid-19?

Special cleaning based on the Covid-19 hygiene rules will be applied.

・Which disinfectants will be used?

All disinfectants are based on the Covid-19 antivirus regulations.

・How often will public areas (restaurants, toilets, etc.) be cleaned?

The cleaning-frequency for the public areas has been increased significantly. You can monitor the frequency of the cleaning process on the publicly displayed cleaning-schedules.

Restaurant  

・Do I have to wear a face mask in the restaurant?

We recommended to wear a mask, however it is not mandatory . It is also recommended to keep the minimum distance of 1.5 m.

・Can we eat together in a group?

This is possible. We recommend using the tables outside on the terrace.

・How can I get a drink?

Drinks can be ordered at the bar as usual and will then be served there. We recommend observing the indicated markings, which ensure that the minimum distance of 1.5 m is kept.

・How often is the restaurant cleaned?

The restaurant is constantly ventilated. Tables, chairs and small items on the tables are disinfected with every table change.

・Can board games be borrowed or kickers used?

Of course. However, it is upon your responsibility to disinfect the games before and after each use.

Outside guests  

・Can I also use the KiteHouse as a guest from outside of Somabay?

Yes this is possible by prior alignment with the KiteHouse.

The above rules and regulations are as per 15.07.2022 and will be adapted according to potential new governmental decisions.

We tried to cover all possible questions. In case you still require further information, please do not hesitate to contact us by mail: 7bft@somabay.com

We are looking forward to welcoming you!

Yours
The 7Bft KiteHouse Team